Privacy Policy

At CITYBIT, we respect your privacy and are committed to protecting it. This privacy policy explains how we collect, use, disclose and safeguard your personal information when you visit our website, use our services, or interact with us. Please read this policy carefully and contact us if you have any questions or concerns.

What information do we collect?

We may collect various types of information from and about you, depending on how you use our website and services. This may include:

  • Personal information, such as your name, email address, phone number, or other identifiers that you voluntarily provide to us when you register, subscribe, comment, contact us, or participate in any of our features or activities.
  • Non-personal information, such as your IP address, browser type, device type, operating system, referring URL, pages viewed, time spent, or other anonymous data that we automatically collect when you access our website or services.
  • Cookie information, such as small text files that are stored on your device when you visit our website or use our services. Cookies help us to enhance your user experience, remember your preferences, deliver relevant ads, and analyze our traffic. You can manage your cookie settings in your browser or device.

How do we use your information?

We may use the information we collect from and about you for various purposes, such as:

  • We may use the information we collect from and about you for various purposes, such as:
  • We may use the information we collect from and about you for various purposes, such as:
  • To provide you with our website and services and improve their quality and functionality.
  • To personalize your user experience and tailor our content and offers to your interests and needs.
  • To communicate with you and respond to your inquiries, requests, feedback, or complaints.
  • To monitor and analyze our website and services performance, usage, and trends.
  • To prevent, detect and address fraud, security, or technical issues.
  • To comply with legal obligations, enforce our terms and conditions, or protect our rights and interests.

How do we share your information?

We may share your information with third parties who help us to provide, improve or promote our website and services. These may include:

  • Service providers, such as web hosting, cloud computing, analytics, email marketing, advertising, or other vendors who perform functions on our behalf.
  • Partners or affiliates, such as other websites, platforms, or organizations that we collaborate with or have a business relationship with.
  • Authorities or regulators, such as law enforcement agencies, courts, or government bodies that we are required or permitted to disclose information to by law or for legal purposes.

We do not sell, rent or trade your personal information to any third parties for their own purposes without your consent.

How do we protect your information?

We take reasonable measures to protect your information from unauthorized access, use, modification, or disclosure. These may include:

  • Using secure servers and encryption technologies to store and transmit your information.
  • Implementing security policies and procedures to safeguard your information from loss, theft or misuse.
  • Limiting access to your information to authorized personnel only.
  • Educating our staff and contractors on privacy and security best practices.

However, please note that no method of transmission or storage is 100% secure and we cannot guarantee the absolute security of your information. You are also responsible for maintaining the confidentiality of your account credentials and notifying us of any unauthorized or suspicious activity.

How long do we keep your information?

We keep your information for as long as necessary to fulfill the purposes for which we collected it or as required by law. We may retain some of your information even after you close your account or stop using our website or services if it is needed for legal reasons, dispute resolution or enforcement of our terms and conditions.

What are your choices and rights?

You have certain choices and rights regarding your information that we respect and honor. These may include:

  • Opting-out of receiving marketing communications from us by following the unsubscribe link in the email or contacting us directly.
  • Accessing, updating, or correcting your personal information by logging into your account or contacting us directly.
  • Requesting the deletion of your personal information by closing your account or contacting us directly.
  • Objecting to or restricting the processing of your personal information by contacting us directly.
  • Withdrawing your consent to the processing of your personal information by contacting us directly.
  • Lodging a complaint with a supervisory authority if you believe that we have violated your privacy rights.

Please note that some of these choices and rights may be subject to limitations or exceptions under applicable laws or regulations. We may also need to verify your identity before fulfilling your requests.

How do we handle children’s privacy?

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we become aware that a child under 13 has provided us with personal information without such consent, we will delete it as soon as possible. If you are a parent or guardian and believe that your child under 13 has shared personal information with us, please contact us immediately.

How do we update this policy?

We may update this policy from time to time to reflect changes in our practices, technologies, laws or regulations. We will notify you of any material changes by posting the updated policy on our website or by sending you an email. Your continued use of our website or services after the effective date of the updated policy constitutes your acceptance of the changes. We encourage you to review this policy periodically to stay informed of how we handle your information.

How do we contact us?

If you have any questions or concerns about this policy or our privacy practices, please contact us at:

CITYBIT
Address: Block S, Greater Kailash, New Delhi, Delhi, 110048
Email: info@citybit.in